Hershey Pilots AI Advertising Strategies for 2026

At the heart of Times Square, Hershey's colossal digital billboard, the largest of its kind, now amplifies its reach through social media campaigns.

LH
Leo Hartmann

April 26, 2026 · 3 min read

Hershey's massive Times Square digital billboard is shown connected to an AI system, demonstrating targeted social media campaigns reaching tourists.

At the heart of Times Square, Hershey's colossal digital billboard, the largest of its kind, now amplifies its reach through social media campaigns. These campaigns precisely target tourists whose homes are hundreds of miles away. This innovative approach integrates a prominent physical presence with advanced digital outreach, marking a significant evolution in major brand advertising for 2026.

A massive, iconic physical billboard aims for broad visibility, but its true impact now stems from highly granular, AI-optimized digital targeting. This creates a perceived individual connection within a broadly visible campaign, challenging traditional notions of mass reach.

The evidence suggests the future of major brand advertising will increasingly rely on a sophisticated hybrid model: physical presence dynamically enhanced and personalized through AI-driven digital campaigns.

The Hybrid Campaign: From Times Square to Targeted Feeds

Hershey's Times Square screen, the largest of its kind, aims for broad visibility, according to Leapgroupnetwork. Yet, supporting social media campaigns targeted users whose most recent location was New York City, but whose homes were over 125 miles away. Granular targeting, which garnered a 10 million+ reach according to Socialsamosa, shifts from undifferentiated exposure to a segmented strategy. It connects mass visibility with precise digital engagement.

This tension between physical scale and digital targeting redefines large-scale campaigns. Brands failing to integrate iconic physical experiences with hyper-targeted digital amplification risk limiting their reach. The future demands leveraging physical landmarks as anchors for digitally amplified, personalized campaigns.

How Does AI Optimize Ad Content and Audiences?

A social video campaign featured four :30 clips of the billboard video. These clips were optimized for awareness, targeting families on Facebook and Instagram, according to Leapgroupnetwork. Such AI-driven optimization is crucial for converting broad awareness into meaningful engagement.

Tailored content for specific platforms and demographics maximizes the initial physical impression. This strategy allows brands to achieve both unparalleled scale and a perceived intimacy, forging a new, effective advertising paradigm in an attention-scarce world.

What Are the Latest AI Advertising Trends for Brands?

Fragmented consumer attention compels brands toward sophisticated, data-driven strategies that bridge traditional and digital channels. Hershey's fusion of a colossal physical display with granular digital follow-up exemplifies this, achieving both unparalleled scale and perceived intimacy. This model is essential for measurable, effective advertising in a complex media environment.

This strategy cultivates brand ambassadors. They carry the Times Square experience back to their distant hometowns, amplifying word-of-mouth and brand resonance. The future of 'mass' advertising, therefore, uses iconic physical assets to trigger personalized digital engagement that scales dramatically.

What Do These AI Strategies Mean for Future Campaigns?

If brands continue to leverage iconic physical presences to trigger hyper-targeted digital engagement, advertising budgets will likely shift towards AI-driven campaigns that dynamically personalize content and cultivate brand ambassadors far beyond initial touchpoints.

Frequently Asked Questions

How are major brands using AI in advertising in 2026?

Major brands are using AI to automate and optimize entire advertising campaigns, from content creation to audience targeting and measurement. Meta, for instance, plans to run complete ad campaigns with AI, allowing advertisers to provide high-level inputs and have the AI manage the rest, according to Forbes. This extends beyond simple targeting to a comprehensive AI-driven workflow.

What AI tools does Meta use for advertising in 2026?

Meta had rolled out an AI business assistant to all advertisers, designed to assist with campaign creation, optimization, and analysis, according to MediaPost. This tool helps businesses manage various aspects of their advertising efforts on Meta's platforms. Additionally, Meta intended to start capturing employee mouse movements and keystrokes for AI training data, as reported by Reuters, indicating a broader effort to enhance its AI capabilities.

How can Hershey leverage AI for its advertising campaigns further?

Hershey can further leverage AI by integrating advanced predictive analytics to anticipate consumer trends and personalize product recommendations based on individual purchase history and demographic data. Beyond targeting out-of-towners, AI could optimize in-store promotions by analyzing foot traffic patterns and local event data in real-time, creating dynamic offers. This would extend its current hybrid model into more granular, localized, and predictive marketing efforts.